PRODUCT_001
SHOPMATE AI
AI customer service
for Shopify merchants.
Turn repetitive customer questions into AI-assisted conversations.
shopmate / storefront chat
Storefront chat
PROBLEM
Repetitive questions slow every store down.
Shipping updates, order status, product details — the same messages arrive again and again. Merchants need help that understands the store, not another generic chatbot.
WORKFLOW
From customer question to merchant-ready response.
ShopMate follows a clear path through store context and AI assistance — keeping the merchant in control of the conversation.
01
Customer question
02
Shopify context
03
AI reasoning
04
Draft / response
05
Merchant / customer interaction
INTERFACE
Product interface.
Screens from the ShopMate demo — storefront chat, order lookup, policy answers, and high-risk human handoff.
shopmate / storefront chat
shopmate / order tracking
shopmate / return policy
shopmate / high-risk handoff
shopmate / merchant home
shopmate / storefront embed
CAPABILITIES
What ShopMate helps with.
Qualitative capabilities grounded in the product direction — no invented metrics.
01
AI-assisted customer conversations
02
Store-aware responses
03
Order-related customer support
04
Merchant workflow integration
AUDIENCE
Who it's for.
Built for Shopify teams that want AI assistance inside real merchant workflows.
01
Shopify merchants
Teams that spend too much time answering the same shipping, order, and product questions.
02
Support-led store operators
Operators who want AI assistance grounded in real store context — not generic chatbot replies.
03
Growing commerce teams
Stores that need a clearer path from customer message to merchant-ready response.
STATUS
Current status.
ShopMate AI is a beta demo. It is not a claim of paid merchants, measured time saved, or a finished commercial rollout.
Ask about the ShopMate demo.
The form records an inquiry. It does not open a paid pilot.